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Choose, carry and look after your computer.

A technician working on an opened laptop in a workshop
Laptops

What to photograph before sending a laptop for repair

A few photographs before a repair can make a later conversation much clearer. They should document the laptop's condition and the reported fault without exposing your account information or turning into an unmanageable album of nearly identical images.

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A closed laptop beside a leather bag and a small case
Laptops

Preparing an old laptop for its next owner

Giving a laptop to someone else involves more than deleting the files you can see. Accounts, recovery information and local application data all deserve attention, and the erasure should begin only after your own replacement copies have been checked.

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